Frequently asked questions

What services does Milsons Care offer?

Milsons Care provides a wide range of support services personalised for individuals with disabilities, including Community Access, Domestic Assistance, Personal Care, Skills and Training Development, and Medication Administration. In addition; we offer Supported Independent Living, Short Term Accommodation, and Day Program.

How does Milsons Care ensure personalised care?

At Milsons Care Australia, personalised care is at the heart of everything we do.

We work closely with each participant, their families, and support coordinators to understand their unique needs, preferences, and goals. By conducting thorough assessments and regularly reviewing support plans, we tailor our services to reflect individual aspirations and changing circumstances. Our dedicated team of trained professionals ensures that each participant receives respectful, culturally sensitive, and person-centred support that promotes independence, dignity, and quality of life.

Are Milsons Care’s services available across Australia?

At Milsons Care Australia, we are continuously expanding our reach to support more individuals across the country. While our primary services are currently available in selected regions, we are committed to growing our network to ensure quality, person-centred NDIS support is accessible to participants nationwide. If you’re unsure whether we operate in your area, please feel free to contact us directly — we’re always happy to assist and explore how we can support you.

How does Milsons Care support community engagement and social inclusion?

At Milsons Care Australia, we believe that true support goes beyond daily assistance — it’s about helping individuals feel connected, valued, and involved in their community. We actively encourage and support participants to take part in social, cultural, and recreational activities that align with their interests and goals. Whether it’s joining a local group, attending events, or participating in skill-building programs, our team works closely with participants to promote confidence, independence, and a strong sense of belonging. Social inclusion is at the heart of everything we do.

How can I apply for Milsons Care services?

Applying for services with Milsons Care Australia is simple and stress-free. You can get started by contacting our friendly team via phone, email, or through our website’s contact form. We’ll guide you through a free initial consultation to understand your needs and goals. If you’re already an NDIS participant, we’ll help match you with the right services and supports. Not sure where to begin with your NDIS plan? No worries — we can also assist you in navigating the process. We’re here to support you every step of the way.

What makes Milsons Care different from other disability support providers?

At Milsons Care Australia, we pride ourselves on delivering truly personalised, person-centred care that focuses on each participant’s unique goals, preferences, and lifestyle. What sets us apart is our commitment to building genuine relationships, not just providing services. Our dedicated team takes the time to understand every individual’s journey and tailor supports that empower them to live more independently, confidently, and with dignity. With flexible service delivery, culturally sensitive support, and a strong focus on community inclusion, Milsons Care goes beyond the standard to make a real difference in the lives of those we support.